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Prior to the pandemic, we had begun to embrace flexibility for many customer facing roles. This was accelerated and allowed Progressive people to work from home while helping customers. Two of our Core Values, namely, Integrity and the Golden Rule, shine through in our embrace of work from home.

Flex Work policy

Corporate Policy

Employee's choice
Employee's choice

Locations or roles with different office requirements

Are there corporate office locations where there is a different expectation on time spent in the office?

Capital Management (Stamford, CT) and the Level20 incubator (downtown Cleveland, OH) come into the office 3 days per week per their team norms.

Are there functions or roles where there is a different expectation on time spent in the office?

97%+ of Progressive's 58k people are working remotely or in a hybrid role where they elect to come in to an office periodically. Roles where the work is done onsite come in per their schedule. These include real estate, building security, print production, and IT hardware configuration. Claims trainees come in 2-3 days per week during their ~3 month training period. Other new hires work from home. Agency sales representatives who work directly with independent agents in their territory and Claims representatives who work directly with auto repair facilities or customers during the estimation process, do not physically come into the office, but are required to go to different locations most days of the week.

Other information

Is there anything else you would like to share?

Progressive has embraced technology to support our work from anywhere strategy. Employees have embraced it and we have become a destination for people who want to work for a great company from their home. As a company, we this flexibility is a part of our efforts to help employees move forward in their lives.

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Progressive, founded in 1937, is a worldwide insurance provider offering a variety of coverage options, including auto, home, motorcycle insurance, and more. Its corporate vision is to reduce the human trauma and economic costs associated with automobile accidents by providing affordable insurance solutions for all customers. The company is headquartered in Mayfield Village, Ohio, with offices and services accessible nationwide.

This content was generated by A.I. Progressive employees can edit to make any changes.